The network is changing rapidly and the new services are multiplying: MMS, DSL, VOD, 3G, etc.Invoicing systems must adapt to ensure the operator obtains it revenues, to invoice services to clients and manage bad debts.
GlobServ helps telecommunication operators to prepare a strategy that allows them to create an invoicing system that can change and which takes account of the accounting and valuation challenges for the different services:
Preparation of an application repository, operational mapping, QA, risk analysis as part of installing an invoicing tool.
Project to renew the invoicing and accounting chain: feasibility study, specifications, implementation of actioManaging changes in the invoice management application Arbor whilst complying with timing and budgets, managing the development team.
User support : managing priorities, managing configuration and environment, technical and functional support to the project manager and Production teams.