logo
  • Consultancy that gives you an advantageUse our qualified consultants and proven experience gives you the edge
  • Intelligent Outsourcing gives you Freedom Fully qualified service teams give you global reachTrust in us to look after your interests
  • Prevent lack of Business Knowledge and Control while getting all the cost Benefits
  • slider
Consultancy that gives you an advantage1 Intelligent Outsourcing gives you Freedom 2 Prevent lack of Business Knowledge and Control while getting all the cost Benefits 3 Achieving Customer Centricity,Increasing Competitiveness,Reduce Costs, and Be where you should be!4 5
Retail

Shoppers habits are evolving and their expectations of experience and personalization are rising faster than many retailers can react. In the past the customer's path to purchase was linear. Now this journey is dynamic and continuous. Customers no longer enter a channel. Instead, they are continuously in the channel. As long as consumers are in arm's length of a smartphone, tablet or PC, they are able to participate in any and all components of the channels at the time and place of their choosing. This shift in consumer habits and expectations affects both business-to-business and business-to-consumer relationships, and has strategic implications for driving growth.

GlobServ helps global retailers deliver a "greater than" experience that engages customers, enhances value and relevance, and builds a competitive advantage. We do this with tailored strategies and expert teams in the areas of:

  • Big Data and Advanced Analytics

  • Digital and Multichannel Excellence

  • Emerging Markets

  • Merchandising

  • Marketing

  • Operations and Organization

  • Strategy

  • Technology

at GlobServ we help our clients around the world and across all retail formats increase efficiency and drive growth by refining the retail offer and developing new organizational and technological capabilities.